FAQ

Frequently Asked Questions

Q1: What types of customization do you offer?
A: We specialize in OEM/ODM services for camera modules and finished camera products. Customization options include lens type, cable length, housing design, waterproof rating, interface type (USB, WiFi, HDMI, etc.), firmware functions, and private labeling.
Q2: What is your customization process?

A: Our typical process includes:

  1. Requirement Discussion
  2. Solution Proposal & Quotation
  3. Prototype Development
  4. Testing & Confirmation
  5. Mass Production
    We work closely with clients throughout the entire process to ensure your product meets your exact needs.
Q3: What is your Minimum Order Quantity (MOQ)?
A: MOQ depends on the level of customization. For simple adjustments (e.g., cable length or wires length), we can support low MOQs. For fully customized firmware or hardware changes, the MOQ is usually 1000 units.
Q4: How long does it take to complete a custom project?

A: The lead time depends on the complexity of the project.

Prototype samples: Typically 3–5 weeks

Mass production: Around 4–5 weeks after sample approval

We will confirm a detailed schedule based on your specific requirements.

Q5: Can I use my own brand (private label)?
A: Yes, we support private label printing, customized packaging, and brand-specific UI design.
Q6: Do you offer software or mobile app development?
A: Yes, we provide end-to-end software and app customization services. SDKs and source code are not included in our service scope. Only the compiled application builds — APK (for Android) and IPA (for iOS) — will be delivered.
Q7: Can you help with product certifications?
A: Yes, we can assist in applying for CE, FCC, RoHS, and other certifications. We also have experience working with clients in different regions with specific compliance needs.
Q8: Do you sign NDAs or offer exclusive agreements?
A: Absolutely. We respect your business confidentiality. NDAs and exclusivity agreements are available upon request.