A: We specialize in OEM/ODM services for camera modules and finished camera products. Customization options include lens type, cable length, housing design, waterproof rating, interface type (USB, WiFi, HDMI, etc.), firmware functions, and private labeling.

A: Our typical process includes:

1. Requirement Discussion
2. Solution Proposal & Quotation
3. Prototype Development
4. Testing & Confirmation
5. Mass Production – We work closely with clients throughout the process to ensure your product meets your exact needs.

A: MOQ depends on the level of customization. For simple adjustments (e.g., cable length or wire length), we can support low MOQs. For fully customized firmware or hardware changes, the MOQ is usually 1000 units.

A: The lead time depends on the complexity of the project.

Prototype samples: Typically 3–5 weeks

Mass production: Around 4–5 weeks after sample approval

We will confirm a detailed schedule based on your specific requirements.

A: Yes, we support private label printing, customized packaging, and brand-specific UI design.

A: Yes, we provide end-to-end software and app customization services. SDKs and source code are not included in our service scope. Only the compiled application builds — APK (for Android) and IPA (for iOS) — will be delivered.

A: Yes, we can assist in applying for CE, FCC, RoHS, and other certifications. We also have experience working with clients in different regions with specific compliance needs.

A: Absolutely. We respect your business confidentiality. NDAs and exclusivity agreements are available upon request.

A: Yes. All OEM/ODM development projects are client-specific.

Once a project is confirmed under a mutual NDA, the customized solution will not be offered to third parties, not sold as off-the-shelf products, and will remain exclusive to the client.

We respect our clients’ product strategies and business confidentiality.

A: In a typical OEM/ODM project, our primary deliverable is a fully functional hardware product customized for your application, ready for pilot run and mass production.

Typical deliverables may include:

• Customized camera hardware (module/assembly as defined)
• Integrated firmware (pre-installed and ready to use)
• Mobile app deliverables (if included in the scope): compiled builds only — APK (Android) and IPA (iOS), including private-label branding as agreed. We can also publish the apps under your developer account (preferred) or ours, as agreed, and provide maintenance during our cooperation.
• Hardware-level documentation for hardware integration and production, such as pinout/wiring information, mechanical drawings, specifications, labeling/packing requirements, and production/test instructions
• PCB design files (Gerber/PCB layout) only if explicitly agreed in the project scope and commercial terms

 

Important limitations and integration options:

• Firmware source code, SDK source code, proprietary protocol source code, and complete mobile app source code are strictly proprietary and are not provided or transferred to customers under any circumstances.
• Our firmware and embedded system software are delivered only as compiled, pre-installed components of the completed hardware product. They are not available as standalone software deliverables.
• Our Wi-Fi camera products transmit video using a proprietary communication protocol, rather than an open streaming protocol such as MJPEG or RTSP. The video stream is not exposed for direct access through a standard URL, web browser, or generic third-party media player.
  
• For selected platforms, subject to technical evaluation and a signed NDA, we may provide SDK integration/API usage documentation and Android and/or iOS demo projects containing sample integration code. The demo projects access our compiled SDK through the applicable integration method.
• The demo project may include sample code demonstrating how to call the SDK APIs. It does not include the source code of the SDK, firmware, proprietary communication protocol, Max-see app, or any private-label app.
• SDK/API availability depends on the specific chipset, hardware platform, operating system, and project requirements. Some products work only with our existing mobile app and do not support third-party app integratio
  

A: We support communication via email, Microsoft Teams, WhatsApp, and WeChat, depending on the client’s preference.

For technical discussions, clients are welcome to include their engineering team members to ensure efficient and accurate communication throughout the project.